Employee Assistance Program

The Employee Assistance Program (EAP) provides free, confidential counseling to employees, spouses or partners, and dependent children. Common issues discussed through the EAP may include marital conflict, parenting, depression, substance abuse, and financial problems, among others. You and your counselor will meet, assess the situation, and develop a plan for improvement. If the assessment indicates EAP appropriateness, there are no session limits. If your problem requires a specialist or long-term care, you’ll be referred to a provider through your medical insurance or community resources. If a referral is made beyond EAP services, you will be responsible for costs not covered by medical insurance. Go back to Employee Benefits

Appointments

Setting up an appointment is as simple as calling the EAP office. You will be offered an appointment time, generally within five working days. Clients with emergency situations may receive same‑day attention.

In emergency or crisis situations, an EAP counselor is available by phone 24 hours a day, 7 days a week at 800-832-7733.

Office Locations

Office locations are found throughout the state including: Bountiful, Ogden, Salt Lake City, Murray, Sandy, West Valley, Provo, Cedar City, and St. George. Intermountain EAP also contracts with therapists in Fredonia and Kanab. An appointment may be made at any of these locations by calling the number listed above.

Confidentiality

The EAP follows federal (HIPAA) and state laws that require strict confidentiality of client records. The law mandates that in cases of child abuse, elder abuse, or where a person may be a threat to their or someone else’s safety, the counselor is a mandated reporter and must notify the proper authorities.

Resources

Employee Assistance Program Services PDF
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