ordering and exchange information


You may CANCEL a transaction, without any penalty or obligation, within THREE BUSINESS DAYS* from the date of the transaction.

If you cancel, any payments made by you under the contract or sale, and any negotiable instrument executed by you will be returned within TEN BUSINESS DAYS following receipt by the seller of your cancellation notice, and any security interest arising out of the transaction will be cancelled.

If you cancel, you must make available to the seller at your residence, in substantially as good condition as when received, any goods delivered to you under this contract or sale, or you may, if you wish, comply with the instructions of the seller regarding the return shipment of the goods at the seller’s expense and risk.

If you do make the goods available to the seller and the seller does not pick them up within 20 days of the date of your Notice of Cancellation, you may retain or dispose of the goods without any further obligation. If you fail to make the goods available to the seller, or if you agree to return the goods to the seller and fail to do so, then you remain liable for performance of all obligations under the contract.

To cancel a transaction, mail or deliver a signed and dated copy of the Notice of Cancellation or any other written notice, to the independent Stampin’ Up! demonstrator from whom you ordered NOT LATER THAN MIDNIGHT of the third business day* after the order date.

*Customers residing in Alaska have FIVE BUSINESS DAYS within which to cancel this transaction. Buyers age 65 or older who reside in North Dakota have 15 BUSINESS DAYS within which to cancel orders for products with a purchase price greater than $50.

Proprietary Rights in Trademarks and Copyrights

Stampin’ Up! designs are protected by federal trademark and copyright registrations. Permission is not granted to mechanically reproduce stamped images. Purchasers of Stampin’ Up! products are authorized to sell hand-stamped artwork made with our copyrighted designs only in accordance with Stampin’ Up!’s Angel Policy, a copy of which can be found on the Stampin’ Up! website (www.stampinup.com), or obtained from a Stampin’ Up! demonstrator. The Stampin’ Up! logo may be used in accordance with Stampin’ Up!’s Logo Usage Guidelines, which can be found on the demonstrator website.


All Stampin’ Up! products may only be purchased through a Stampin’ Up! demonstrator. Demonstrators are independent contractors and are not employees of Stampin’ Up! Your demonstrator will provide you with a copy of your order. Please remember to retain this copy for your personal records.


We ship through UPS or the best carrier available. Product is usually shipped to deliver within seven business days from the date the order is received from the demonstrator at the offices of Stampin’ Up! Stampin’ Up! shall not be liable for any delay in shipment that is caused in whole or in part by circumstances beyond Stampin’ Up!’s control.


We guarantee products to be free from manufacturing defects for a period of 90 days after the shipping date. Missing items, incorrect shipments, and defective or damaged merchandise must be reported to your demonstrator within 90 days of the shipping date to obtain a replacement. This guarantee does not cover merchandise damaged through accident or misuse. If you should require assistance, please contact your demonstrator.

Exchanges and Refunds

New, unused merchandise may be exchanged at no charge within 90 days of the shipping date. The merchandise must be in the current catalog and in original shipping condition. Stamps that have been assembled cannot be exchanged. Sorry, we do not offer cash refunds. If you should require assistance, please contact your demonstrator.


Stampin’ Up! reserves the right to substitute merchandise of similar quality and value for items that are discontinued or out of stock. Also, actual stamps may vary slightly in size from the images shown in this catalog, and this shall not be deemed a manufacturing defect.